Language lines are amazing services, but are they capable of solving nuanced emergency service problems like your increased call volume or tensions between responders and your non-English speaking community?
If not, you’ll want to invest in “English 911” for your city. This 5-part webinar series provides evergreen educational content for non-native English speakers to learn:
-When to activate 911
-What to say to first responders
-What to do when help arrives
-How to find non-emergency services
Providing comprehensive education on emergency procedures mitigates potential risks and misunderstandings during critical situations. By offering "English 911" to your non-English speaking residents, your city takes proactive measures to enhance public safety and minimize the impact of emergencies on your first responders.
After “English 911,” members will learn the appropriate circumstances to utilize emergency services versus non-emergency resources. This proactive education empowers individuals to make informed decisions during critical situations to help alleviate strain on emergency dispatch centers, leading to more efficient allocation of resources and reduced call volume.
Equipping individuals with the knowledge and confidence to communicate the details of the emergency will ensure responders are appropriately prepared for the call. This allows for faster more accurate response times, treatment, and management on scene.
Investing in "English 911" yields long-term benefits by building a foundation of preparedness within non-English speaking communities. By educating residents on emergency protocols, your city lays the groundwork for resilience and collective action in the face of unforeseen challenges.
English 911" provides non-English speakers with essential information on how to access emergency services, enabling them to seek assistance confidently during critical situations.
The webinar series is tailored to address the specific needs and cultural nuances of non-English speaking communities, ensuring that emergency procedures are communicated effectively and respectfully.
By participating in "English 911," non-English speaking individuals gain peace of mind knowing they have the knowledge and skills to respond appropriately in emergencies, thus enhancing their overall sense of security and well-being.
Invest in “English 911" today and empower your city to create a safer, more inclusive community for all residents.
Contact us to learn more about how this invaluable resource can benefit your city and its non-English speaking populations.